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Organisational Consultation

Turnell Plus can support your organization implementation journey whatever practice models your agency adopts

Bespoke Practical Solutions

Andrew and Pene have worked in and with child protection organisations in Australia and around the world for many decades. Though this work has mostly focused on Signs of Safety practice and organizational transformation we have had considerable experience of parallel participatory methods including:

  • Family Group Conferencing

  • Family Finding/Family Seeing

  • Sanctuary

  • Safe and Together

  • Resolutions,

  • Delta and Flywheel

  • A wide range of solution-building, strengths-based, safety-organized, network-involving, restorative-justice frameworks.


Andrew and Pene have also worked with agencies on the integration of different participatory practice methods and as well the integration with other common methods of assessment and practice such as the needs framework, actuarial risk assessment tools, and a wide variety of therapeutic intervention models.

Over the past 30 years Andrew has formed working relationships with many of the creators of the practice models just described, as well as leading international academics and senior leaders pursuing transformation of their systems and services.

This means that Pene and Andrew are uniquely experienced and equipped to support organisations seeking to improve services for children and families, whatever type and integration of practice approaches the agency adopts.

The Turnell Plus consultation offer is focused on specific methods of organizational learning and implementation so the agency can get to work on its programme of change.

Learning Methods

Learning methods are designed to be used regularly within practice teams and more broadly across the agency to foster an action learning culture to enable continuous improvement of the application of the practice methods to the wide variety of children’s services cases and contexts. The three principle learning methods are:
 

  • Group Supervision

  • Appreciative Inquiry

  • Collaborative Case Audit

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Implementation Methods

Implementation methods create jurisdiction and agency specific practice guidance; organisational structures; learning, meaningful measurement and leadership processes; IT alignment and other organisational arrangements to fully support the application of the agency’s practice framework(s) across the entire practice workflow. These Implementation methods include:
 

  • Implementation Planning: Details a multi-year process for aligning the organisation with the practice approach and key agency outcomes

  • Meaningful Measures Programme

    • Key Agency-specific Outcomes design

    • Collaborative Case Audit

    • Practice logics Agency-specific Dashboards

    • Case Management System alignment

    • Staff, children and parent surveys

  • Formation of Internal Agency Continuous Learning and Development support teams

  • Whole-system Learning Cases

  • Whole-agency Practice Intensives

  • IT Practice Framework Alignment Readiness Assessment

  • IT Practice Framework Alignment

  • Collaborative Inquiry with Critical Incidents (CICI)

  • Appreciative Leadership

  • Leading with Questions

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